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Author	Thread Statistics \| Show CCP posts - 14 post(s)
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.09.08 19:57:00 - [1] Originally by: CCP Mindstar If you are having consistent disconnection issues, I would urge you to file a bug report on it. Bug Reporting Remember when bug reporting to include output from a logserver file, as well as including system specs, dxdiag and even what ISP you are with. Additionally, I would suggest that if you are having connection issues to use PingPlotter against Tranquility's IP - 87.237.38.201, and report the results. My friend did the whole process, uninstall, delete folder, cache AND reinstall the game completely. Report the bug (I toll him how to do it): -DX Diagnostic -Log server -crash log -Description of bug report. And the answer he receive was "cannot reproduce" and his report was close. It was so cheap that he now disgusted by the customer support of this game. From all the effort he did and all other peoples that posted in this topic, you should had loss a lot of customer up to now... I understand that software developpement in a MMO and your server architechture is quite complex because I am also working in software developpement. But the way tat problem is handles is quite a insult. For each people posting (around 50), there around 5-20 time more people and each people probably have 1.3 account. It make around 400-1500 people not able to connect/play for more than 5 mins ! Make a post about it, start a blog and request for people to send more informations: -DX Diagnostic -Log server -crash log Overhaul //todo remake EvE Links //todo remake RTFPN HELP
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.09.18 23:47:00 - [2] Originally by: Aaron Mirrorsaver guys please, in order to try to help ourselves, post your SPECS, we might identify something common, not really our fault but that the game client has a bug with. DO NOT JUST post them BUG REPORT IT ! See below for details. Edited by: DHU InMe on 08/09/2007 21:10:17 Originally by: CCP Mindstar If you are having consistent disconnection issues, I would urge you to file a bug report on it. Bug Reporting Remember when bug reporting to include output from a logserver file, as well as including system specs, dxdiag and even what ISP you are with. Additionally, I would suggest that if you are having connection issues to use PingPlotter against Tranquility's IP - 87.237.38.201, and report the results. Make a post about it, start a blog and request for people to send more informations: -PingPlotter against Tranquility's IP - 87.237.38.201 -DX Diagnostic -Log server -crash log Essential topic to di IT: http://oldforums.eveonline.com/?a=topic&threadID=585921 Overhaul //todo remake EvE Links //todo remake RTFPN HELP
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.09.21 03:09:00 - [3] Originally by: raWill Well this problem still exists, I cannot have two accounts logged in at the one time. If you are cloaked and you get dc'd magically your ship de-cloaks for everyone to see. Not so great in low sec. Can you have 1 account logged alone ? Overhaul //todo remake EvE Links //todo remake RTFPN HELP
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.09.22 13:51:00 - [4] Originally by: Bumrush I wonder if the reason is the level3 network Can you explain more? For 80% of people here, layer 3 is like a concept of unknow invisible particule of matter in the universe. Overhaul //todo remake EvE Links //todo remake RTFPN HELP
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.11.10 14:23:00 - [5] My friend had a poor network connexion (packet loss). He can't get a better one, no other company in his area give broadband. This connexion problem EXIST since the end of august when they patch. Did they "increase" VIVOX voice quality to be clear, but since people already have problem with theyr connexion they now have more bandwith stress ? Who are the people that meet the folowing criteria: -Disconnecting since end of AUGUST patch -Have vivox enable -If you were working fine before AUGUST patch. -This is NOT RELATED to GAME CRASH, but CONNEXION LOSS. IF you client can't pass character loading (you can enter in station / space). Then you can call it CTD (Crash to Desktop). Otherwise, if you play during your internet peak time (5-7h PM) and you lost connexion with server after passing the station / space it is a CONNEXION LOSS problem. Overhaul //todo remake EvE Links //todo remake RTFPN HELP
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.11.12 23:40:00 - [6] Edited by: DHU InMe on 12/11/2007 23:40:40 See topic below. Overhaul //todo remake EvE Links //todo remake RTFPN HELP
DHU InMe Gallente JUSTICE Inc.	Posted - 2007.11.12 23:40:00 - [7] Originally by: Rutan Jones Ugh...this is just brutal. Totally unplayable in this state. If it's not the connection lost error, it's the C++ error. And to think I just reactivated after over a year? I come back to this??? Things I have tried. 1. Re-installed 2. Uninstalled, wiped folder, re-installed 3. Re-installed Sound & Video drivers 4. DHCP to Static...and back Nothing is stopping the disconnects. EVE is the only game I have problems with staying connected with. I hope the devs are listening. Everyone* try out those... My friend had a poor network connexion (packet loss). He can't get a better one, no other company in his area give broadband. This connexion problem EXIST since the end of august when they patch. Did they "increase" VIVOX voice quality to be clear, but since people already have problem with their connexion they now have more bandwith stress ? Who are the people that meet the folowing criteria: -Disconnecting since end of AUGUST patch -Have vivox enable -If you were working fine before AUGUST patch. -This is NOT RELATED to GAME CRASH, but CONNEXION LOSS. IF you client can't pass character loading (you can enter in station / space). Then you can call it CTD (Crash to Desktop). Otherwise, if you play during your internet peak time (5-7h PM) and you lost connexion with server after passing the station / space it is a CONNEXION LOSS problem. Overhaul //todo remake EvE Links //todo remake RTFPN HELP

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